Customer Care

Dennis Moreland Tack is dedicated to customer satisfaction.

Call 817-312-5305 or email dmtack@vrfmail.com.

International orders welcome. Questions call 001-817-312-5305.

STORE TERMS PAYMENT, SHIPPING, RETURNS, GUARANTEE:

Return Policies: Dennis Moreland Tack is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason you may return your item for a refund, exchange or repair. Refunds are only made on items returned in new condition. The refund will include cost of shipping both directions. Simply contact our store to receive instructions on returning your purchase.

PURCHASES:

Payment Policies Payment may be made in U.S. Funds only. We accept Master Card, Visa, Discover and American Express. Texas customers are subject to 8.25% Sales Tax.

UNITED STATES SHIPPING RATE INFORMATION
$9.99 and under $2.00
$10.00 to $50.00 $6.00
$50.01 to $100.00 $9.00
$100.01 to $150.00 $11.00
$150.01 to $200.00 $12.00
$200.01 to $300.00 $14.00
$300.01 to $400.00 $15.00
$400.00 and over Free Shipping
*Only applies to regular ground shipments within the continental U.S. Oversized packages may require additional shipping charges based on prevailing rates. APO (Army Post Office) addresses, packages will only be shipped through USPS.
Expedited Delivery Rates
All expedited orders must be placed by 11:30 am (CST) to be shipped out the same day.
Next Day Delivery add $35.00
2nd Day Delivery add $25.00
3rd Day Delivery (ground) add $20.00
Packages larger than 16″ x 9″ x 6″ will be assessed an additional fee for expedited delivery. Hawaii, Alaska & Puerto Rico Sorry, no 3rd day select. Next Day or 2nd Day only.
INTERNATIONAL SHIPPING RATE INFORMATION
$50.00 and under $23.00
$50.01 to $100.00 $26.00
$100.01 to $150.00 $31.00
$150.01 to $200.00 $40.00
$200.01 to $300.00 $46.00
$300.01 to $400.00 $48.00
$400.00 and over $60.00
Oversized packages may require additional shipping charges based on prevailing rates.